Privacy Policy

Effective Date: 14 April 2024

1. Introduction

At uini, we are committed to protecting your privacy and creating a safe and secure online environment for anyone who visits and uses our site.

This privacy policy applies to our website and our B2B SaaS product, uini, which helps collect and summarise user feedback.

2. Information We Collect

We collect information to provide better services to our users and improve our business. This information may include:

  • Personal identifiers such as your name, email address, phone number, job title, and company name, collected when you register for our service.
  • User feedback data based on questions you ask via embedding the uini widget on your product.
  • Log and usage data, collected by cookies and similar technologies, may include details about how you use our service, IP addresses, device information, and more.

3. How We Use the Information

We use the information we collect to:

  • Provide and maintain our service
  • Improve and personalize your experience
  • Understand and analyze how you use our service
  • Develop new products, services, features, and functionalities
  • Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
  • Give insights your users

4. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your personal data.

  • The right to access, update or delete the information we have on you
  • The right of rectification
  • The right to object
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

5. Sharing Information

We do not sell or rent your personal information to third parties. However, we may disclose your personal information if we are required by law, if it's necessary to prevent fraud or cybercrime, or if it's necessary to enforce our Terms and Conditions.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@uini.io.